Privacy Policy
Last updated: 23.01.2026
This Privacy Policy explains how PIPAL collects, uses, discloses, and protects your personal data when you visit or interact with www.thehouseofpipal.com
We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).
1. Data Controller
The data controller responsible for processing your personal data is:
Business name: PIPAL
Legal form Steuer-Nr: 34/472/01683
Email: info@thehouseofpipal.com
2. Personal Data We Collect
We may collect and process the following categories of personal data:
Contact information (e.g. name, email address, phone number) when you contact us via forms or email
Newsletter data (e.g. email address and subscription preferences)
Usage data (e.g. IP address, browser type, device information, pages visited, date and time of access)
Communication data (e.g. messages you send us)
Contract, rental, and billing data (e.g. name, address, order details, rental period, payment confirmation)
We do not knowingly collect data from children under the age of 16.
3. How We Use Your Data
We process your personal data for the following purposes:
To operate and maintain the Website
To respond to inquiries submitted via the contact form or email
To manage newsletter subscriptions and send updates or marketing communications (with your consent)
To process orders, rentals, and payments
To manage rental agreements, availability, delivery, and returns
To improve our Website and user experience
To comply with legal obligations
4. Legal Basis for Processing (GDPR)
Under the GDPR, we rely on the following legal bases:
Consent (Art. 6(1)(a) GDPR), for example for newsletter subscriptions and certain cookies
Performance of a contract (Art. 6(1)(b) GDPR), for processing orders, rentals, payments, and related communications
Legal obligation (Art. 6(1)(c) GDPR), such as tax and accounting requirements
Legitimate interests (Art. 6(1)(f) GDPR), such as ensuring Website security, preventing fraud, and improving our services
5. Cookies and Tracking Technologies
Our Website uses cookies and similar technologies to ensure proper functionality, enable essential features, and analyze usage.
Cookies may be used for:
Website functionality and security
Remembering user preferences
Analytics and performance measurement
You can control or disable cookies through your browser settings. If required by law, cookies are only set after your consent. For more information, please refer to our Cookie Policy .
6. Third-Party Services
We use trusted third-party service providers to operate our Website and deliver our services. These may include:
Website hosting providers (to host and maintain the Website)
Email marketing services (for newsletter subscriptions and communications)
Analytics services (e.g. Google Analytics, if enabled)
Payment service provider: PayPal (to process online payments securely)
When you make a payment via PayPal, your payment data is processed directly by PayPal. We do not store your payment or credit card details. PayPal acts as an independent data controller for this processing.
These third parties process personal data in accordance with applicable data protection laws and their own privacy policies.
7. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
8. Your Rights
Under the GDPR, you have the right to:
Access your personal data
Rectify inaccurate or incomplete data
Request erasure of your data
Restrict or object to processing
Data portability
Withdraw consent at any time
To exercise your rights, please contact us at [CONTACT EMAIL].
You also have the right to lodge a complaint with your local data protection authority.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
10. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with GDPR requirements.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the updated date indicated at the top.
12. Contact
If you have any questions about this Privacy Policy or our data practices, please contact:
Email: info@thehouseofpipal.com